Free shipping and returns within Europe. International orders take up to 2 weeks. Shipping within Sweden will take up to 2-3 business days
Returns can be shipped within 30 days if product is in its original condition with all tags still attached.
Orders outside of the EU qualify for 20% discount (price without VAT), refunded on confirmation of shipping address.
Where does my order ship?
Islandthreads currently ships within Europe and USA. At the moment we do not yet ship to the UK after Brexit, please contact us at help (at) islandthreads.co for more information. We also do not deliver to countries where we are not legally allowed to
While we built our own supply chain from farm to finished garment, we don't have our own logistics network. So if you find it hard to receive packages usually, there's a chance we won't be able to get our garments to you either. Please contact us if you have any questions.
Note that your country of residence may charge an import tax or extra fees. These fees are not covered by Islandthreads.
Which shipping methods are available?
We farm and manufacture in Sweden to reduce the carbon emissions involved during production. Therefore, we use carbon-neutral or carbon-offset transportation to ship the garments to you, with as little impact as possible from our storehouse location.
In Europe and USA, we use Postnord / USPS.
When will my order ship?
Products in stock are shipped within one week (Monday to Friday),
Pre-orders are shipped as soon as we receive the ordered garment in the correct size. We always keep our customers updated with the status of their order / Pre-order.
How long does it take to ship?
Delivery time varies depending on where you are in the world. Generally in metropolitan Sweden you should receive your garments in two days. Rural areas will be dependent on which days the post operates. Pre-ordered items will ship as soon as they are in stock, and you will be notified by email.
How much does it cost to ship?
We offer free shipping and return on all orders.
Can I change my shipping address?
If we haven't yet shipped your order we can ship to a different address. Email help (at) islandthreads.co with the new address.